redware research limited are the publishers of this book and we also offer consultancy and software add-ons for Microsoft CRM. Please look at http://www.redware.com/mscrm for more information.
Our software add-ons include:
· Accounting Integration to upload customers, products and invoices from various accounting packages into CRM.
· Sales Cycle integration to upload orders from CRM into the Sage Line 50 accounting package.
· SMS Text Messaging via our own gateway integrated with the CRM phone call record.
· Credit Checks on all UK and Irish companies.
· Telephony integration with TAPI from the web application to integrate with your telephony and VOIP systems.
We are based on the south coast of England and offer consultancy and troubleshooting services for your CRM installation. We offer 5 and 10 day packages to help get your CRM project moving again if you are having problems with rollout and implementation and we work with training companies to help provide your users with the best training in all aspects of CRM.
We specialise in billing solutions and offer a 5 day accounting integration service where we take our existing software and integrate it with your accounting systems accessing the database directly from our code and creating invoices if possible with your software development kit.
Please call Stamati Crook on +44 (0) 203 179 9444 with any consultancy or software enquiries or download and evaluate our software at http://www.redware.com/mscrm.